HIZLI TREN YOLCULARININ HİZMET KALİTESİ ALGISININ SERVQUAL MODELİ İLE ANALİZİ: KARAMAN ÖRNEĞİ̇, 2810-2841
Analysis of High-Speed Train Passengers’ Perceptions of Service Quality Using the SERVQUAL Model: The Case of Karaman

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